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Terms of Sale

These terms of sale govern the rights and obligations of users of this website and the Associação de Criadores do Maronês, owner of the brand “Carne Maronesa – DOP.”

The website www.carnemaronesadop.com is managed by the Associação de Criadores do Maronês, registered with the Commercial Registry of Odivelas under VAT and company number 502124113, with its headquarters at Rua Gaspar Sameiro, Abambres, 5000-431 Vila Real, Portugal.

By using this website, the customer automatically agrees to comply with the terms, conditions, and privacy policy outlined here.

The user declares to be of legal age and capable of entering contracts, without making speculative or fraudulent orders.

For any questions regarding these terms and conditions or our security and privacy policy, please contact us through the channels available on this website.

The Associação de Criadores do Maronês is not liable for damages arising from interruptions, disconnections, software interferences, viruses, system crashes, or other Internet-related issues affecting the user’s equipment.

The reproduction, in whole or in part, of the website www.carnemaronesadop.com is strictly prohibited.

The information on www.carnemaronesadop.com does not constitute a sales offer but an invitation to negotiate. Any order must be accepted by the Associação de Criadores do Maronês to establish a binding contract.

User Registration

To place an order, you must create a user account with valid details.

All registrations require verification, and only after validation will access to restricted areas of the website be granted.

The username and password created by the user are confidential and non-transferable. The Associação de Criadores do Maronês does not have access to these details. The user is solely responsible for their usage.

The user must immediately notify the Associação de Criadores do Maronês if any unauthorized use of their account occurs. The company is not responsible for any misuse of these details.

The Associação de Criadores do Maronês reserves the right to deactivate any account without prior notice if irregularities or other justifiable reasons are detected.

Placing an Order

To request a quote or place an order on www.carnemaronesadop.com, registration is required.

Orders for products and baskets can be made via:

  1. The website www.carnemaronesadop.com (login required), available 24/7 in Portugal;
  2. Phone: (+351) 259 278 274;
  3. Email: maronesacarnedop@sapo.pt | life.acmarones@gmail.com

Before completing a quote or order request, you must carefully read these terms and conditions as well as the privacy policy. If you disagree with any aspect, do not finalize the order.

Shipping costs will be displayed at checkout.

Prices

All prices are in Euros and exclude VAT.

The Associação de Criadores do Maronês reserves the right to change prices without notice but will strive to maintain the prices at the time the order is placed.

Orders may be revised or canceled if they do not meet the company’s standards or due to errors (e.g., technical, manual, or transcription errors in prices or content).

Stock Availability

The Associação de Criadores do Maronês will make every effort to meet delivery deadlines based on available stock. If an item is out of stock, the company will either replace it with a product of equal or greater value or contact the customer with a new delivery timeline or alternative options.

Delivery Methods

  1. Pick-up at our facilities:
    Orders can be picked up during business hours (9:30–12:30 and 14:30–18:30, weekdays).

  2. Express Delivery:
    Orders are delivered by refrigerated transport services within 24–48 hours after dispatch.

Payment Methods

Depending on the ordering method, customers can pay via:

  • Multibanco
  • MB Way
  • Bank Transfer
  • Visa

Product Warranty and Returns

All products should be inspected immediately upon receipt. If external packaging shows damage, the issue must be recorded with the delivery agent.

If any anomalies are found with the products upon opening the package, notify the Associação de Criadores do Maronês immediately (within 12 hours of delivery).